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Setting Your Audio Input / Output Devices

Updated

About this task

The purpose of this task is to change the selections for playback and recording. Initially, AvayaLive™ Engage chooses the default operating system selections for audio playback and recording. However, you can also specify an audio playback or recording device of your choice.

 

AvayaLive™ Engage displays a dialog box to configure the audio devices of the application.
Note

  • You must be logged into the AvayaLive™ Engage environment before you press F3.

  • While you have the audio configuration dialog box displayed, you cannot move within the AvayaLive™ Engage environment, use the AvayaLive™ Engage chat system or change your mute status. To do any of these things, you must first close the dialog box.

Procedure

  1. To change the default recording or microphone device that AvayaLive™ Engage uses:
    1. Press F3 or click Audio on the top-left of the screen to launch the audio troubleshooting and configuration dialog box.

      The application displays the recording or microphone and playback or speaker devices that AvayaLive™ Engage uses.

    2. Click Change near to the recording device.

      The application displays a new panel showing all of the microphone devices available for use.

    3. Click the button next to the microphone device that you want to use.

      The application begins to use that device as your microphone.

    4. Click OK, and then Close.

      After you select a microphone device, the application always uses the device thereafter as long as the device is present on your computer. If the device is disconnected from your computer, AvayaLive™ Engage reverts to the operating system default microphone device. If the device is reconnected to your computer, AvayaLive™ Engage automatically selects it again. If you want to use a different microphone device, you must relaunch the audio configuration dialog box and select the new microphone device.

  2. To change the default playback or speaker device that AvayaLive™ Engage uses:
    1. Press F3 or click Audio on the top-left of the screen to launch the audio troubleshooting and configuration dialog box.

      The application displays the recording or microphone and playback or speaker devices that AvayaLive™ Engage uses.

    2. Click Change next to the playback device.

      The system displays a new panel showing all the speaker devices available on your system.

    3. Click the button next to the speaker device that you want to use.

      The application begins to use that device as your speaker.

    4. Click OK, and then Close.

      After you select a microphone device, the application always uses the device thereafter as long as the device is present on your computer. If the device is disconnected from your computer, AvayaLive™ Engage reverts to the operating system default speaker device. If the device is reconnected to your computer, AvayaLive™ Engage automatically selects it again. If you want to use a different speaker device, you must relaunch the audio configuration dialog box and select the new speaker device.

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